Intro to FileMaker Cloud

By Craig Saunders, 11 July 2017

If you’re dialed in to FileMaker Inc for the Asia Pacific region you’ve probably heard that “FileMaker Cloud” is now available — Wahoo! Here's one now:

 fm cloud horz

But what is it exactly? What does it mean for you if you’re a business owner?

Quite simply FM Cloud is a service where your databases are hosted in a data centre (a big warehouse full of computers) for you, and you're billed monthly based on how many connections you want and how much you use the service.


“Cloud” does not mean it’s on the web. There’s a bit of confusion in the world — actually there’s a lot of confusion in the world…. but lets stick to FileMaker:

The term “Cloud” in this case simply refers to the data and application                         being hosted in a cluster of computers that are managed for you. 

In this case the “cloud” is Amazon Web Services (AWS), one of the leading providers of such cloud infrastructure globally, which means they’re extremely good at providing a robust yet flexible service. We’ve been hosting FileMaker solutions on AWS for several years now so we know a lot about how it works and just how easy and reliable it is.

AmazonWebservices Logo

FM Cloud is a bundled service that includes both the computer power you need for hosting, plus the FM Server software, backup and administration tools. You still connect to it using FileMaker Pro on your desktop/laptop computer, or through WebDirect (if your app has been designed for it), or FileMaker Go.

Some big wins

Hosting solutions in the cloud has some major advantages over hosting on your own server on your premises. It really simplifies deployment and management and lets us all concentrate on the business end of the solution:

  • You’re no longer responsible for the physical computer hardware: that’s taken care of for you.

  • It’s scaleable: if you need more power or more storage, it’s simply a matter of reconfiguring the server through a web page.

  • Cloud hosting makes it easy to access your apps from anywhere — they’re no longer trapped inside your network.

  • Super security: AWS data centres are so secure no-one knows exactly where they are*, plus they have back-up power generation, multiple high bandwidth connections to the internet and are fully climate controlled. 

(* While that's what we've been told, we're picking someone must know where the servers are...)

The only real drawback is that you might see a performance reduction if you currently run a server in-house simply because data has to travel a lot further when the server is not in your office. Performance will depend a bit on how far you are from the data centre and what type of internet connection you have. FM Cloud for our region is hosted in Sydney which pretty much means you’ll get good to great performance from anywhere in Australia or New Zealand that has broadband.

Is it right for us?

Essentially FileMaker Cloud is fairly similar to the service we’ve been providing our customers who host with AWS, but there are a few technical differences and these affect whether or not FM Cloud is going to be right for you.


FM Cloud uses FileMaker Server 15

We don’t see that as a big disadvantage but there are performance gains to be had with 16, and of course new features like PDF printing and the new data API. This also explains why the icon is pink/purple vs the blue/purple FileMaker now sports.

We have no doubt that FM Cloud will be updated to use FileMaker Server v16 at some point in the near future. Even with the server being 15 you can still use FileMaker Go or FileMaker Pro 16 to connect to it to get most of the advantages of the latest FileMaker version.

FM Cloud does not support Custom Web Publishing (PHP and XML)

If your database has a web site attached using PHP then it won’t be able to be hosted with FM Cloud. 

Server-side Plugins May Not Be Compatible

FM Cloud runs on a Linux operating system so you need to have special versions of any plugins on the server in order to be able to use them. Many of the solutions we’ve built use our Xero plugin, BaseElements and Sendmail: we don’t have versions of these plugins suitable for FM Cloud at this time.

No Scheduled Scripts

Scripts that automatically run at predetermined times on the server can't be setup or used in FM Cloud — in most cases re-thinking how those operations are carried out should be doable.

For a more thorough and direct comparison FileMaker have produced a very useful table that shows how FileMaker Server compares with FileMaker Cloud — bear in mind they compare FM Cloud to FM Server on premise, but there is also a third and very popular choice which gives the best of both worlds, i.e. a custom configured cloud server with FileMaker Server installed. 

So in a Nutshell

Despite some limitations FM Cloud is a superb product and we’d be more than happy to talk to you about whether or not it might make sense to move your solution onto this platform. 

And if the turn-key FM Cloud service doesn’t work for you we can essentially provide you with a very similar service, using AWS to configure a FileMaker 16 Cloud-based server running on Windows.


Something to say? Post a comment...


  • Paul Webster 16/01/2018 3:01pm (2 months ago)

    I represent the Zone 14 Lawn Bowling Associationwhich in turn represents 20 bowling CLubs located on the Mid North Coast of NSW. Each year we run a Pennant season (generally 10 weeks long) where 42 matches are played each week across a number of grades across most of our clubs. Data collection of player info and results has been effected over the last 2 year by having 3 FileMaker file hosted and accessed by our clubs via WebDirect 13.

    FileMaker 16's feature set, especially the ability for clubs to print out PDF reports, got me all excited until I came across the new licencing arrangements and the price of same.

    I wrote the FM solution used last year using FMP 13 Advanced. I have copies of FMP 14 and FMP 16 Advanced. None of our clubs have FileMaker; hence the need to use WebDirect.

    Our season is generally 10 weeks long but I like to add 3 weeks extra to road test the files with new data and train the users across the participating clubs. Our season starts late April, 2018 so it would be good to have the files hosted from the beginning of April.

    In 2017, clubs were required to enter player data for their sides during the week preceding the game (Saturday afternoons generally). Assuming there are 20 clubs across the competition the likelihood of there being current users during the week is unlikely. Time on task is again reasonably short with the 12 players for each side being selected by clicking on a drop down list of eligible players.

    On Saturday's there was a 3 hour window for clubs to enter results (log in, enter 12 numbers, log out). There would have been concurrent users during that period but nowhere near the number of clubs.

    I read your Intro to FileMaker Cloud (on AWS) - nicely done BTW, and would be very interested if you would provide details of hosting options Digital Fusions has to offer that might best fit our situation.

    Thanks in anticipation


  • John May 27/07/2017 7:02am (8 months ago)

    If you need a full installation of FileMaker Server instead of the limited FileMaker Cloud, have a look at our virtual dedicated servers:

    - John

  • Craig Saunders 18/07/2017 7:46pm (8 months ago)

    Good question Paul... as far as I know, no it's not possible to directly access externally stored container with FM Cloud... you'd have to go with a Windows based AWS server configured to share files in some way.

  • Paul Stack 18/07/2017 7:13pm (8 months ago)

    Hi, just wondering whether the FM Cloud service also includes accessing your externally stored container data or will that still have to be held locally? thanks Paul

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